Contact Us
Get in touch with our team for support and inquiries
Get in Touch
Have questions about our services? Need help with your account? We're here to help you and your pets.
Contact Information
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Emergency Support Only
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Frequently Asked Questions
How do I find a veterinarian near me?
Use our search directory to find licensed veterinarians and clinics in your area. You can filter by location, services, and ratings.
What telehealth services do you offer?
We offer video consultations, chat support, prescription refills, and emergency consultations with licensed veterinarians.
How do I cancel my subscription?
You can manage your subscription through your dashboard. Go to Subscriptions and click "Manage Plan" to cancel or modify your plan.
Are the veterinarians licensed?
Yes, all veterinarians on our platform are licensed and verified. We thoroughly vet all professionals before they join our network.
What if I need emergency care?
For emergencies, we provide 24/7 support and can connect you with emergency veterinary services in your area.
How do I update my pet's information?
You can manage your pet profiles through your dashboard. Go to Pets section to add, edit, or remove pet information.