Terms of Service

Last updated: August 09, 2025

1. Acceptance of Terms

By accessing and using WhereVets, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

WhereVets provides a platform for connecting pet owners with veterinary services, including:

  • Directory of veterinary clinics and professionals
  • Telehealth consultation services
  • Appointment scheduling
  • Pet health records management
  • Emergency veterinary support

3. User Responsibilities

As a user of WhereVets, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Use the service only for lawful purposes
  • Not interfere with the proper functioning of the service
  • Respect the privacy and rights of other users

4. Veterinary Services

WhereVets connects you with licensed veterinary professionals. However:

  • We do not provide veterinary services directly
  • Veterinary professionals are independent contractors
  • We are not responsible for the quality of veterinary care
  • Emergency situations should be handled by local emergency services

5. Subscription Services

Telehealth subscriptions are billed monthly or annually:

  • Subscriptions auto-renew unless cancelled
  • Cancellations take effect at the end of the billing period
  • No refunds for partial months
  • Prices may change with 30 days notice

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

7. Limitation of Liability

WhereVets is not liable for:

  • Direct or indirect damages from veterinary services
  • Loss of data or system interruptions
  • Actions of third-party veterinary professionals
  • Emergency situations requiring immediate care

8. Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your account at any time through your dashboard.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of new terms.

10. Contact Information

For questions about these terms, please contact us at:

Email: legal@wherevets.com
Phone: +1 (555) 123-4567
Address: 123 Veterinary Way, Pet City, PC 12345